I received the Costco Connection monthly promotional magazine on Feb. 5th. ( I usually receive a coupon book but that never came.) I saw an add with $15 off of their Kirkland Nicotine gum but then noticed that it said “Valid 1/20/25-2/2/25.” I called my local Costco. They just said it’s expired, and even when I explained that I had just received the ad, they didn’t care. I called their corporate office who transferred me to their online c/s who didn’t seem to care either and would not honor the coupon. I then called back to corporate and was transferred to the Southeast regional office and spoke to a Mr Christopher, who had the same attitude-nothing they can do. I am thinking of cancelling my membership and only using local stores. Much better customer service.