Summary: scam with discounts, rude and lying customer service, DON’T BUY ANYTHING FROM THIS COMPANY Full story: I purchased a dress at a discount price at this store. There were a number of issues at every step after that: 1. Their website claims they fulfilled my order by having sent my item to UPS, but UPS shows otherwise. The store later said there was a delay with the shipping and my item’s expected arrival day is delayed without any compensation. Later I inquired again and they eventually said they apparently "made a mistake" and the item is out of stock. Later their customer service revealed they are aware their website shows "out-of-stock" discounted items as available and I saw a number of other reviews about the same situation, so its probably their method to scam customers and encourage them to repurchase the full price item when they became excited to receive it. 2. I was given the option to choose how I would continue my order, and I explicitly said both on phone and later confirmed in response to that question written in their email that I would not like to cancel the order, and chose the other option their customer service told me to wait for the item to either restock or have it in another size. I was told I would receive an update about resending the item this Monday. However, soon I received an email notification saying my order was refunded and I was supposed to receive the refund after the current week, and I also never received the promised update even after emailing to inquire about it. 3. I emailed them multiple times to ask for an explanation, restore my order, and to receive their response via email after explaining I could not talk on phone. After my first email they chose to call me despite knowing I cannot answer the phone, and completely ignored my subsequent emails. 4. I tried to communicate with them once more to ask them to send the item in another size that I see is available on the website, but in the phone call the customer service agent denied that 1) I was given the option to not cancel my order, despite I offered to show her my emails; 2) that the product in another size is still available on their website (She began to talk very ambiguously and contradicted some of her own claims. At first she said the replacement item I asked about is available but I could not have it because it is not on discount now (even though I purchased it when it had a discount), and later claimed that the item is actually unavailable but their store's website is apparently "delayed"). She tried to evade their responsibility by blaming me as a customer multiple times for purchasing too late after the item was "sold out", continuously talked over me likely to avoid answering my questions, and kept twisting my words. Never met worse customer service.