Stay away from Cox and Cox. I ordered some items at the end of August. It is now Nov 22nd and still no sign of my most expensive item. Generic email after generic email saying it was delayed and would be ready mid, then late September, then early then late October, then early November. Finally an email saying it had been dispatched, and to to follow the link to track. The tracking only showed my earlier item, saying that it had been delivered, and nothing about the missing item. I emailed them only to receive an auto response, saying to allow up to 15 days for in-stock items to be processed. I then called customer services, and having been on hold for 6 minutes each time (I called 8 times), you then get a recorded message saying that the line has cleared. No way of getting hold of anyone, no way of tracking my order and I expect that getting my money back will be a struggle too.