STAY AWAY! Daylight robbery. I have been waiting since September 2021 for my goods. I received faulty goods, I was told I would instantly get a replacement, then promised partial to full refunds for the inconvenience. Each month told something else, promised something new. Now they will not answer their calls or respond to my emails. For all those in a similar situation if you paid through PayPal or Klarna etc. Contact them and open a dispute. Cox & Cox are happy to respond to them… However, they lie and say they have contacted the customer with a new delivery date. So insist on keeping the dispute case open until resolved. I’m currently in this process. This company is basically a scam. Unable to deal with orders and enquiries yet they are happy to take new orders to take more money. I have been more than patient but nearly four months on, enough is enough.
2 years ago
Cox & Cox has a
1.3
average rating
from
221
reviews
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