I have placed a number of orders recently with Cox and Cox, one of these was in November 2021, it is now Feb 2022 and I'm still waiting for some of the items. One order arrived after waiting weeks, most items were fine but I wanted to return a couple. This cost me £15 as they had to be collected by DHL as they were over 60cm. DHL have not arrived today, after me rearranging work and waiting in all day. I now have to do the same again in the hope they will arrive another day. While on the phone to Cox and Cox trying to sort this, I asked for an update on one of my missing orders. They couldn't give me an update as they are 'having a stock take' and told me to ring back next week. Useless. Most items are good quality but be prepared to wait weeks, if not months for delivery. Will not be ordering again.