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Tracey Albarn
Snap to what other review said. Ordered 3 items online, stated 7-10 days delivery, nothing. Rang several times, on hold for a LONG time, only to be told could be up to 30 days because of Covid!!! Items eventually arrived all individually, in fact one lamp turned up and 2 hours later the other lamp arrived. Very poor quality and cost me £15 to send back and then had to hold again for 25 plus minutes to chase up refund. I explained to Customer Services rep had emailed 3 times, automatic acknowledgement received but then nothing. She explained they were not bothering to reply to emails as hadn't got time as too busy on the phones. Good luck if you decide to buy - I wouldn't ever again
2 years ago
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Cox & Cox has a 1.3 average rating from 221 reviews

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