Horrendous customer service inc DHL and zigzag Still not collected my returns, despite paying £15 for this, waiting in all day, a day off work for them to not show, after endless calls c & c rearranged for another day for a repeat of the above, no communication to keep you up to speed, still not heard, still have parcels, also told to take up with zigzag myself for a postage refund despite it being booked with c&c🤷‍♀️ They do not reply to emails or call back as promised. Absolute pants Have purchased plenty from them in the past but will avoid like the plague. Another order of Christmas trees placed in October finally arrived this May. Shameful service