Wish i could put zero here, worst ever company i have dealt with. Last year ordered a Christmas Tree in September, it cam two days before Christmas Day. Give them benefit of the doubt and buy expensive wardrobes. They are ordered with notification to say they will placed in a room of choice, the couriers refused this and placed them in garage, that I have been unable to access now for over two weeks, despite many attempts to have them collected and refunded. A courier came to collect on his own and as each wardrobe is over 150kg it was physically impossible for him to move them. Daily calls to customer service end up with a courier will be in touch within three hours, then told 24 hours. Requested a manager, told they are in a meeting which is everyday, leave numbers no one ever calls back. No quibble refund is just rubbish. The service quite simply the worst. The right arm has no idea what the left arm is doing. Avoid this company at all costs
1 year ago
Cox & Cox has a
1.3
average rating
from
221
reviews
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