Utterly awful. We waited numerous months for our table, every time I questioned where it was they said there had been another delay and I had to wait longer but yet on the website it said the table was in stock. When I asked for my money back surprisingly the table was in stock and could be delivered. The delivery was booked we paid £60 for this. The delivery drivers turned up and said it was too heavy for them and if I helped them carry the table in they would give me £10. As I said no they told me they would therefore take the table back to Birmingham. I said this isn’t acceptable. They then with an attitude dragged the table from the lorry down the stairs through my house damaging the steps outside and the flooring inside. When I raised it with Cox&Cox they said it’s not their responsibility and they don’t offer partial refunds or any refunds but would give me £40 to spend on something else. Unsure why anyone would want to use this company. I would not recommend them if it was the last place on earth. Stay away from them.