Ordered my garage door told the salesman what colour, who replied oh yes we match all the front door colours don’t worry will be the same colour!! At this stage I was waiting for my new front door but had the colour code told the sales rep, forward about 8-10 weeks was told 6 weeks but hey garage door arrived before my new front door ,I know I should of waited until front door was fitted but I was promised this is the correct colour etc etc had garage door fitted then front door arrives the garage door is definitely not the same RAL number as the front door..I let crocodile know who basically said that’s the right colour??…forward to today I had the garage door tested with a colour machine it’s not the same RAL colour number I asked which I already knew from just looking at it..contacted crocodile to say I’m now having to spend out another £325 on getting the door sprayed on top of the£2.5k I paid ,I have had so many excuses as to why the garage door is not the correct colour oh it’s the material blah blah , and the machine that was used isn’t correct crocodile your excuses are unbelievable have said I’m going to trading standards as I feel like I’ve been done over , to which they kinda said good luck with that all I was asking is for £325 back to pay for the correct colour to be sprayed but nope they seem like they are robots reading from script, also the garage door is suppose to stop lowering if someone is standing underneath it , mine doesn’t it continues luckily it was my husband but if it had been a child they would have been injured. This has not even been addressed from crocodile they buy the doors from a third party then sell as their own please think about it before buying, myself I won’t even recommend them..I also add I was asked to take my review down as they didn’t deserve it
3 days ago
Crocodile Doors has a
2.7
average rating
from
75
reviews
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