Login
Start Free Trial Are you a business?? Click Here
Anonymous
My absolute favorite online shop (level 3 customer) but please, please do something about your customer service. There is no live chat (it exists but it's ALWAYS greyed out, unavailable) and the messages via the app get replied to in a day or two, always by different agents who, in my experience, almost never check what's been discussed in the thread. When I last left a review on here I got a reply saying I will be contacted to discuss my experience. That never happened. Disappointing. It is unprofessional and unworthy of a company of your caliber. Very pleased with everything else but something has to be done about the customer service so won't award more than a star until that happens.
2 years ago
Read Cult Beauty  Reviews
Cult Beauty has a 1.8 average rating from 335 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial