I placed the order on 5th of October and was waiting for it for 1 month, but never arrived! Then I requested for refund (about 300 aed) so I received the email from them that its been processed and take 10 days... Those money never back to my account so I wrote them in Instagram and they mentioned that they send my request to finance team and update me once receive an answer from them. After 2 weeks again I texted them, but as a robot they started to ask my details again.. Their live chat stopped working and there is no proper communication. DO NOT ORDER FROM THEM, YOU NEVER SEE ITEM AND LOOSE THE MONEY!!! ITS 3RD MONTHS IM TRYING TO GET MY MONEY BACK AND SEEMS THERE IS NO CHANCE!!!!!!!