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Anonymous
They sent me the expired item and didn't want to resolve the problem until I opened the case in PayPal!!!I I was waiting for more than a month until they offered me a resolution to return the item, and I returned it as soon as they said to me to do it in order to get my refund. The communication process with customer support has been incredibly time-consuming and stressful as the lied to me all the time and each time said different things to me!!!!! They received the returned item more than month ago ans still didn't inform me about the status!!!! I won the case in PayPal and only thanks to that I got the money back! They even issued no refund for the shipping cost fees they also promised to return me back to my account. I spent 12.20 EUR for the return (at my own cost that they had to cover), and still no news from them!!!!!!!! Highly do no recommend this website!!!
11 months ago
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Cult Beauty has a 1.8 average rating from 330 reviews

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