I made a recent order for a facial oil and this wasn’t added when my order arrived… I reached out to their customer service support… the first person who responded to my claim was clearly clueless who didn’t look up my details to see that my claim was correct… I then proceeded to send yet another message with more information showing them that I did order this but the oil wasn’t added. I asked that this should be sent via next day delivery as it was clearly their fault and three whole days later, I am yet to receive any email confirmation showing this is on the way. CUSTOMER SERVICE IS ZERO