I order few items for my holiday last week and my entire order came damaged and broken, setting spray bottle came broken and glass particles were everywhere, I had no other options but ti dispose everything. Mind you all the makeup was worth over £150. I reached out to them with pictures of the damaged broken items regarding my order and they keep saying that they can’t refund my money back and it’s been over a week now and they’re not willing to refund me back my money. They keep saying they’re investigating and then they refuse to refund me my money. This website need to shut down immediately as their customer service is horrible and they’re not willing help or provide any resolution for their customers! Absolutely horrible!!!!!!