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Lauren
THE WORST CUSTOMER SERVICE EVER!!! I ordered the farsali face oil for a friend for her birthday and due to reading other reviews i ordered it around 3 weeks in advance just to make sure! When giving the oil to my friend she opened it at home and most of the oil had been leaking as the top (pipett) had been put on wonky and even the plastic sealent was still intact... just oil all over the place, box soaked etc. Only half of the product is left! I emailed customer service and got a bounce back email stating 24 hours reply. No reply received and emailed a further 2 times and even threatening trading standards and still no reply! Tweeted them and they written back asking for me to private message them with the details and still.... no fuckin answer! I will never order again from this company, customer service should be main priority!!!! Disgraceful company
6 years ago
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Cult Beauty has a 1.8 average rating from 330 reviews

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