I went in store to buy an ipad and there was none in stock and they offered to buy it online so I said okay and they did. I went to collect it the next day and they handed over the wrong product so we asked for an exchange. They refunded it onto a gift card and re ordered it and it was the wrong product again. We checked as soon as we collected it standing in store but they still went and checked if we used it (because obviously we had used it within 30 seconds of collecting it smh). HOWEVER they were extremely rude to us when we asked for a refund and the manager was accusing us of ordering the wrong item when the sales people on the shop floor ordered for us. She almost actually refused refunding it. Then we decided just to look around at different ipads and when we were asking a sales person some questions, the manager had the audacity to come and ask us what we were still doing here and told the sales person not to be serious with us because we were apparently time wasters!!!