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Currys Reviews

2.0 Rating 3,464 Reviews
24 %
of reviewers recommend Currys
2.0
Based on 3,464 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

Write Your review

Currys 2 star review on 10th April 2025
Noel
Currys 1 star review on 6th October 2024
""
Currys 5 star review on 5th October 2024
""
Currys 5 star review on 19th June 2024
"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."
Currys 5 star review on 16th June 2024
"Sandra"
Currys 5 star review on 1st May 2024
Alexander Leon
Currys 5 star review on 2nd February 2024
Kelly Shawn
106
Anonymous
Anonymous  // 01/01/2019
I got scammed $125,000 but thanks to “harrylucy*977@*gmail.*com" support center as they helped retrieved my money back
Currys 2 star review on 10th April 2025
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Posted 1 week ago
If i could give 0 stars i would. I gave the TV to them 2 weeks ago. They brought it in 1 week after and it was returned with a broken screen as well as missing the legs of the TV. Then they took it in again for construction and repairing, a week has passed again. They messaged that it was meant to arrive today. In the first call they said it was on its way, after the delivery time had passed i called again and they said it wasn't in the safety pack so they couldn't send it now its delayed for another 2 days. Everytime i called there is a new lie told. For 16 days we have been waiting for a TV. Not professional at all. Due to this we will not be purchasing from Currys anymore. Shame on Currys.
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Posted 2 weeks ago
Lost 220K Canadian Dollars to a scam but i got it back with the help of (hackingprofessional3 @ gmail . com)
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Posted 2 weeks ago
Lost $530K to a scam but got it back with SupremeAsset7 (supremeasset7 @gmail.com) or WhatsApp: +44 7388 69795*8.
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Posted 3 weeks ago
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Posted 1 month ago
losing Bitcoin, Ethereum, and USDT is quite regrettable. I fell prey to an online investment schme and lossed all my money and realized it wasn't genuine, I was hearing stories. But that wasn't the end; I tried to contact hackers and recovery expert but was unsuccessful till I came across jamesmckaywizard a Recovery Hacker, who after 7 to 8 Hours helped me retrieve my Bitcoin. Having seen firsthand how they assisted someone in a similar circumstance, I had faith in them and was patient. Mr. James Recovery Hacker deserves praise for his excellent job. Contact them through the address below if you need a recovery expert.. Email:jamesmckaywizard at gmail dot com or what'sapp +31657446248.
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Posted 1 month ago
On 28/10/2024 We bought a phone at the Curries store £153.00 , paid by cash. It was in Taunton. We came to this town for work for one week only. Because they didn’t have it in stock, we arranged the delivery to the store. The delivery was running late and we had to cancel it. When we came to the shop to cancel and get the money back, they offered a gift card for this amount instead of cash. When we came back home we tried to order this phone online. When we tried to purchase the item, it has showed that there is only 1p on this gift card. So we tried to contact customer service, they said we need to go back to the store which was 3 hours away from the place we live. We went there. In store they said we have to contact the customer service. So since that time we tried to call around 20 times now. Every time we call them, they pretend to open a new case and promise to put the money back on the card in 72 hours time. It’s never ending process. So we have been advised to contact the main manager and make an official complaint. And again we have heard only promises. We don’t know what else we can do to sort this problem out and also would like to ask where else could we seek for help. This was one of the worst purchased we have ever done and also worst in-store customer service where the workers did not even want to make a call for us to at least try and help us a little bit. Would not recommend Curries or their gift card services in particular.
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Posted 2 months ago
Bought an LG OLED TV from Currys yesterday. It will be the last thing I ever buy from them. They are serial liars - why? 1) They wont honour their 7 day price match guarantee. I found that LG.com/UK where offering the TV for £707 vs £809(Currys). Ring up customer services on the phone they said they wont match a manufacturer (even one's that have a retail website like LG). Show me where it says that here: https://www.currys.co.uk/services/shopping-with-us/price-promise.html. However, if you go on webchat and say you are going to buy online from Curry's they will issue a code to price match - I have a code to get £134.90 off Curry's list price they generated today via web chat. Wow!. So they have a different system in store vs online for Currys, which they do not advertise anywhere. If you then go into a store with this evidence (e.g Guildford Currys) the manager there will tell you they don't price match manufacturers, which they do. They refuse the web chat evidence saying that is for online purchases at Currys and advise you bring it back to get a refund and then order it again. Worst customer service I've ever seen. I am going to be a walking talking piece of bad press for that company in perpetuity. Little tip for everyone who reads this: If you want an LG OLED42C44LA Currys say 10% off (£899 to £809). If you go to www.lg.com/uk/tvs-soundbars/oled-evo/oled42c44la/ they are selling for £849 but if you sign up for free on LG website (just provide your emai) you will get £41.60 off for signing up and £83.20 off with the 10% offer they have (TVEXTRA10) taking their price to £707.22 (vs Currys £809). Also LG will give you a 5 year manufactures guarantee, which you will get a document for telling you that you have a guarantee and it will detail what is included/excluded.......you know like a reputable company would do not a crooked firm like Curry's. 2) On the website Currys say the TV has a 5 year guarantee. This is really 1yr (first yr) LG and 4 yrs with themselves. The problem: they give you NO guarantee documentation in store, and when you ask them about it online they try and link you to the Care & Repair package you have to pay for. When you speak to them on the phone they admit it is a 1 year manufacturer and 4 years with them. When you ask for the documentation they said they don't provide it anymore. When you query what is included/excluded they wont provide it over the phone either. So I have no idea what is included/excluded in their guarantee, no evidence it existed other than their webpage, and I guess their word which I do not believe carries any weight based on what I have seen! If you don't go to LG then go to Richer Sounds (6 year warranty) or John Lewis who are more reliable, trustworthy and reputable companies based on past & present experience. See here for others who have found out way I have only recently discovered: https://www.reddit.com/r/LegalAdviceUK/comments/ytfsqf/currys_not_honouring_tv_warranty/?rdt=49347 https://www.hotukdeals.com/discussions/currys-denying-5-year-warranty-on-oled-lg-tv-3911510 Anyway, fortunately we have not unboxed the TV yet so I will be returning it for a FULL refund this week. Will I be using the voucher code to buy online from them to meet the price match guarantee..........Errrr no, I think I might just go direct to LG and wave goodbye to a company I will not be visiting again.
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Posted 2 months ago
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Posted 3 months ago
Never order an appliance from Curry’s the delivery process is terrible!! The drivers are rude treat your purchase with no care or attention!!! as a result ours got damaged!!! as the drivers were obviously in a rush!! a delivery for a replacement was rescheduled but unfortunately it was the same delivery driver so he didn’t even get out the lorry just drove off with our replacement as he had a bad experience the last time he delivered our appliance!!! Therefore it was taken back to the depot and we rescheduled a delivery which was for today 20/01/2025 but the depot cancelled our replacement and sold our appliance and has refused to deliver a replacement to us!! We have been told we will not get a replacement only a manual collection for our damaged appliance and a refund!!! Which clearly won’t work!!! Why a replacement cannot be delivered with a manual collection is ridiculous !!! I forgot to mention Curry's customer service!! Well there’s not enough room here to disclose how unprofessional they are utterly useless!!! With loss of earnings and alike I have decided to go to a small claims court!!
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Posted 3 months ago
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Posted 3 months ago
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Posted 3 months ago
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Posted 3 months ago
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Posted 3 months ago
I had Fridge freezer delivered yesterday and the road I live on is like an Ice rink and could not get truck to home so had to carry from main road. Very nice driver and helper. Also Bernie at Altrincham store was more than helpful when purchasing same.
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Posted 3 months ago
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Posted 3 months ago
Paid for mobile phone. Didn't recive it phoned numbers of times said it had been scanned 5 times at dpd .cancelled it 5 times .no refund and keep getting different answers every time .they will not send me any emails for evidence. This is making me ill .now they say there is 2 phones on systom .what is going on .what has happened 😡😡
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Posted 3 months ago
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Posted 4 months ago
I bought a tv from them and the customer service I received from them was exceptional. Technical support from the delivery guys was out of this world. Thank you Currys
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Posted 4 months ago
I became a victim of a bitcoin scam and lost a significant amount of money. It happened a few weeks ago. The only way I handled it was to talk to the right people; if you don't, you'll end up feeling very sad. Until I emailed the highly recommended professional team at HACKINGPROFESSIONAL3 at G M A I L dot COM, I was in total despair. I started to feel a little better about myself as soon as I wrote them a letter. The good news is that I didn't have to worry about anything during the process; all I had to do was wait for them to finish and return all of my money to my wallet.
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Posted 4 months ago
Currys is rated 2.0 based on 3,464 reviews