Purchased oven with installation and recycling add ons which added a further £90.00 to cost. Prepared a safe working environment for installers as suggested so everything was ok. A simple gas to electric conversion with cooker switch nearby ready for wiring. Teamknowhow, the installers, pride themselves on being fully qaulified and professional and apparently have install ed more appliances than anyone else. So can they explain why on the day they turned up, they staMted they were not qualified enough to undertake the job. I was told I would have to sort it out with customer services then made a quick departure leaving oven in front room and an old broken gas oven still connected. Why should I have to waste my time and energy sorting out a problem they created. Totally shambolic and disgusting service. There has been a number of similar reviews on other sites were there has been similar occurrences. This sounds very suspicious. I have since found someone else to do the work but now have to battle to recoup the installation fees from Currys. As for their customer services a total and utter joke, beyond belief. Deliberately set up to make it near impossible to make contact with a human to sort out a problem.I gave up after 2 days and am going through the bank regarding refund. A truly repugnant and dishonest company in every conceivable way.