I purchased Norton security on 15 Oct. I bought it earlier so when my subscription run out on 12 Nov I tried to install and product key didnt work. Tried to call currys or web chat could not get through for two days. Called Norton as well and they told what was wrong with product, it was not activated POSE which Curry is supposed to do. Finally third they I got web chat and not so easy to chat with, they agree to refund. Still waiting refund and it is 20 days now since they promise it. this is third issue I had with currys in 18 month ( 3 out of 5 items I bought from them). Never again.