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Charlie
They have faulty payment system and they just keep on using it. I have been charged 2 times for the same item. There was fault during payment , i have been asked to make payment again, i was assured that 1st try did not go through , assured by sales person and manager. I was astonished when find out at home when checking my account that payment went through . My account was charged 2 times. Went back to shop ( 20 min drive ) had to stay in queue another 40 minutes because this is costumer service matter and was told i will get refund in 7 days. This is crazy, why i need to wait 7 days, i am lucky this was only 60£ this could be 350 or 400 and it would be treated same way, wait 7 days for refund . This would effect my spending on my family during Christmas , but Currys dont care, wait 7 days and if you lucky you get money back
3 years ago
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Currys has a 2.0 average rating from 3,444 reviews

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