If you want to return item bought online and paid for by PayPal be careful! Curry's will screw you big time. They made it deliberately difficult to return the item. You must first fill in online form which is well hidden away on their website. Then wait for return request be accepted, only then you will get a confirmation and collection number. In email it says you must provide address but NO instructions as to what is delivery address. So they tell you to send it but they don't tell you where. IDIOTS. Well I used web chat feature and asked assistant to tell me what is the delivery address for return. They didn't know. I called their Know How helpline and they told me DPD driver will pick up item and he doesn't need address label - essentially contradicting instructions what was send in the email! So their staff has NO CLUE. Then DPD driver turned up few days later without label! Guess what. DPD driver refused to collect item because he says that I failed to provide address!!! Item unable to be returned because Curry's staff is incompetent, unable to provide clear instructions, their staff contradicts each other. It's a mess. No wonder bad reviews! Stay AWAY!!!