I ordered a Wifi mesh system which should have been delivered by the end of the next week; it still hadn't made it to Royal Mail. You cannot speak to anybody or webchat and just get referred to Royal Mail's website. I tried cancelling it online but got a generic response saying sorry but because we are processing the order (11 days by now) we won' cancel it. I then put in a dispute through Paypal and finally got a response saying that I should get it the following week (but don't reply to this email as it is not monitored WTF ) It finally did come a week later but I wasn't impressed. Service only happens when things go wrong, with Currys there is no service. I will never use Currys again.