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Pete
In Stock but Not in Stock, Lies from Customer Service and Still Not Delivered. Managed to place an order for an RTX3080 as the website said they were in stock and available for delivery. After ordering I got an email saying they would contact me as there was a delay on my order, I never got a phone call, so I ended up waiting in queue on their webchat. I was told it wasn't in stock but will be the next day, so I waited. Then I contacted them two days later asking for an update. I was told I'd receive it a couple days later. That day came and nothing. So I contacted them again and was told it wasn't in stock today and will dispatch tomorrow. After complaining on social media I was contacted and then told that they are expecting stock within a week, and I should get it before end of the year. So I contacted them once again about the stock and they said it would be a day later than they said (23rd). I then noticed the day before that my order status had gone from 'Order Received' to 'In Progress' but this stayed the same for a day, but when contacting them about it they told me it wasn't in stock! So I called them out regarding changing my order status to 'In Progress' and asked whether they have had any stock in since my order, and still awaiting for an answer. (And this is the short story). I have been charged for this order and told constant lies by staff. I have no faith in Currys PC World, I do not recommend them and will refrain from using them in future.
3 years ago
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Currys has a 2.0 average rating from 3,444 reviews

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