Gave Currys (on-line service) a 1 star but merited a zero if I could have. I ordered a tablet for my grand daughter's Xmas on 27th November. After a few days and no tracking info, I contacted Currys via webchat, to be told "Don't worry it is being sent". A few days later I phoned to get an update. Was told that the product was out of stock and the webchat rep should not have told me that it was being dispatched. I was then given a replacement which I accepted and was told that it was in stock and was being sent that day. Another couple of days and still no tracking info, I again phoned and was told that the replacement was also out of stock and had not been sent (even though on-line it showed available). The only option was to take a refund which I would use to buy the product elsewhere. When I hadn't received the refund by 23rd December, I again contacted via webchat to get an update. There had been a computer glitch and the refund had not been processed (that old chestnut). I was then told that this would definitely happen but by the time the money would be in my account Xmas would be gone with my grand daughter not getting her present. All thanks to Currys. So on Xmas day a few white lies to try and tell her why it hadn't arrived. All down to Santa......!! So angry and frustrated at the service I have received from Currys and the lies that I was told. We have bought many products in-store, with no problem but this experience has been ridiculous. Would not recommend on-line ordering through this mob........still waiting on my refund!!!!!! Also when trying the email given to me by the reps, to complain, this has now been deactivated (no surprise). Only contact is via webchat or phone