Login
Start Free Trial Are you a business?? Click Here
Bernie S
Avoid and stay clear of Curry’s PC World even if they are the cheapest. I recently ordered a TV through click and collect and failed to receive an email to confirm the order. Luckily I printed the order receipt before leaving the page. When going into the store the next day (Wisbech Store), I was told that there was an error with my order (1st lie) and that it had been automatically cancelled. I then asked when I would get a refund and I was told that the payment would simply be cancelled (2nd lie). It is not possible for pending payments to be simply cancelled as they stated and my bank confirmed so. I then called customer services back and was told that the refund was held in a holding account and my bank had to release the funds (3rd lie). My bank said that this is completely false and the bank do not hold the refunds in any such account. After another call I was told that the refund had been incorrectly processed and it would have to be manually put through. After 4 days I was still waiting to receive a refund so I called for the 3rd time, at which I was told the refund would take 3-5 working days to be processed. After waiting exactly 5 days I finally received the refund for the item that I never received. In hindsight I am glad that I didn’t actually receive an item as Curry’s are not a company that I would ever want to deal with if something went wrong. Curry’s PC World are untrustworthy who lie, make stuff up, and fob their customers off. For the extra £10,£20,£30,£40 in saving is it really worth experiencing the terrible customer service many customers like I did? Probably not. All I can say is that is to stay clear from this company, as I will, and hopefully they will realise that treating customer’s in the same way they treated me is not a good long term strategy.
3 years ago
Read Currys Reviews
Currys has a 2.0 average rating from 3,444 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial