I wanted to buy a soundbar which came with a free pair of wireless headphones online. However, there were no stores within 100 miles of me which had both items. Before i ordered online i spoke with currys customer services and was told to order the couldbar (which was avalable albeit 50 miles away) and on my way home to call in at my local branch (who had stock of the headphones) who could then do a "Refund & Resale" to include the headphones. It turns out that this information is a total lie! Having been to my local store twice (i had to go a second time as i had left the card i purchased with at home) only to be told they cannot do this (then why did you need my card?). I then resorted to calling Customer Services who were less than useless (rude, arrogant and unhelpful). They suggested i return the soundbar (another 50 mile journey) and then reorder it when both items are in stock locally (although they had no idea if or when this would be. I am currently awaiting a delivery from Currys of 2 other items which i will now be returning and i will purchase elsewhere - i will not use them again if this is how they treat a customer who has been given incorrect information by a member of their staff. Disgraceful.