Currys has lost me as a customer forewer. Buying a new washing machine shouldn't be a stressful and an unpleasant experience, but it was. The delivery and installation/recycling service was absolutely shocking. The delivery guys were beyond belief unprofessional. They came completely unprepared without a face masks or shoe covers for their shoes, and they just walked through my carpet and said, that their shoes are clean, and refused to take their shoes off. The washing machine arrived unpacked without an original packaging, so I was not sure if it was even new. When I asked why it is unpacked the delivery guys just said, that they unpacked it in the van. By Currys Terms and Conditions, I can only return an item bought in original packaging if any issues, but how can I return it if it came without any packaging! Installation was also a disaster. They came without any tools to install the washing machine and asked me if I have a screwdriver to secure the washing machine pipe! I didn't have any screwdriver, as I was expecting them to have it, as I paid for the installation, so the guy just left without properly securing the pipe! They also flooded my kitchen floor when removing the old washing machine, and was overall very rude towards me when I raised my concerns. It was such a horrible experience, that I would never buy from Currys again. Also, when I contacted Currys customer services to complain about the shocking service, they just dropped the phone on two occassions. I would strongly suggest for everyone to stay clear from Currys!!