I'm not one to write negative reviews, or even write reviews but my experience with Curry's was atrocious. I bought a laptop on Black Friday, the process was easy and quick but I realised immediately I was given a faulty laptop. I went into store and they told me to call customer services. I called customer services and after waiting an hour to get to someone they said I can exchange the laptop but I'd have to go in store. Long story short, I was sent back and forth so many times because of the lack of coordination between departments. I had to call up customer services almost every day for two weeks to try and sort this out, having to wait in a queue for an hour each time. In store, there was always a long queue of unhappy customers having to go through so much just to return a faulty item. One of the times, I was once in store for three hours because of how useless the customer service team is; I was even given a parking ticket even though I was in the Curry's car park. After 3 weeks of stress I finally managed to return the item. I emailed customer service teams and CEOs but have still not received any response after three months. If you buy from Curry's, the price difference will be made up for by atrocious customer service and faulty products. Only buy from them if you're 100% sure you'll never have to deal with them again!