What an awful experience. I ordered an electronic device, a week later nothing had arrived. I call them up, being served by a rude customer support person, they say oops the item is out of stock. In the meantime, they had charged my card, sent me a receipt but never followed up to inform me of the out of stock situation. They couldn't tell me if and when it will be back in stock, actually, they didn't care to find out. I call them a week later, the operator found 3 items in stock and updated my order as sending. 48 hours later, nothing again. I call them up again, oops it is out of stock. They offered no compensation for the whole inconvenience, no apologies, nothing. I asked to speak to a manager, they said they would call me back within 48 hours. Guess what, they never called. I cancelled the order and purchased the item from a different supplier at a lower cost and with next day delivery and with immediate updates. Currys is a company that does not deserve to exist in this time and age. Thank you.
3 years ago
Currys has a
2.0
average rating
from
3,444
reviews
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