My mother bought a washing machine approx 5months ago .she is 75yrs old.anyway the washing machine has been broken for 1 month now and we are still having to call and try and sort it out .twice customer services has hung up and let me tell you its them who gets ratty on the call .they want my mum to contact them online which she cant do and I cant go to her house due to covid rules and wouldn't want to put her at risk anyway.i and my mum have never felt so let down about any appliances before but this mob takes the biscuit .my mum was given a number to take in store at stirling branch and she did .she was then gave another number to call from home which she did and they hung up on her.i am appalled. Can anyone give me a number to take this further please.