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Beccy
AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID They do not deserve one star! Ordered 3 large electrical items. On the delivery day, one item was not on the vehicle (we were not told it was out of stock). The second item they needed a stair climber and this was not on the vehicle. The delivery drivers arranged a new date for items to be delivered in 4 days time. The new delivery date arrived we heard nothing from Curry's. When we contacted them we were advised it would be delivered the following day and that they knew about the equipment need and this would be on the vehicle. the new delivery day arrives and the equipment need to deliver the item 0is not on the vehicle and the delivery drivers leave and take the item again! Calls made to Curry's and we are advised to cancel order and re-book, then someone will call us back in 24 hours to ensure this is delivered. 24 hours later there have been no calls from Curry's, several calls later we are told it will take over 48 hours or could be up to 7 days! there is nobody to escalate this too! We cannot speak to any managers as they do not have telephone numbers and there is nobody else to speak to apart from customer service who say they cannot do anything!!!! After being on a call with them for over an hour, they ended the call as they said they can't do anything. We are still without our item 7 days on, with no date as to when we will receive it!
3 years ago
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Currys has a 2.0 average rating from 3,444 reviews

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