Ordered a £450 washing machine for today, Sunday 16th August, waited in all day, and it wasn't delivered. We spoke to customer services, who were supposed to see if delivery could happen today as agreed. They did not call us back, as promised, and on calling back we learned that our previous call was not even logged! Notes on their system indicate their liar delivery driver had said he tried to deliver, but this is false. Only thing so called customer service could do was re-schedule during office hours tomorrow when we both work. No thanks! Order cancelled and you've lost customers for life.