Bought washing machine had it delivered worked once stopped working. Phoned to sort something out, told me engineer would ring back he never did, then told me it would be 5 days before engineer would get to me. Engineer claimed he knocked and nobody answered, (i was in allday). On 4 seperate occasions nobody rung back as they had promised. I had to make my way back to store to arrange full refund and to take the washer away which they could not do over thw phone. ( i did not have a washing machine for over a week). My personal opinion their service is shocking and i will never purchase anything from their store again. What a performance.