I bought an Essentials dishwasher in July 2014 for £169.00 the pump broke after 13 months. Its only used twice a week at most. when i rang Curry's customer service they told me I was out of warranty and as i didn't have the care plan, wanted £119.00 to come and look at it. I told the guy that i had never received details about taking out an extended warranty but he didn't seem to care about that and said the £119.00 stands and that it was my bad luck. How ridiculous is that, for an extra £40 i can buy a new one from a company that will certainly offer a better standard of after care service, as to be honest you couldn't get a worse one