Customer service is ABSOLUTELY dreadful, after purchasing a American fridge freeze from Reading branch, after being on the phone for 2 hours and calls being transferred from one place to another. AFTER MAKING multiple calls I finally manged to get an engineer out to my address 5 weeks later after my freezer had stopped working to regas it. It still doesn't work and I'm having wait another week for another engineer to come out and assess the freezer. This is the worst service I have ever received in my life, I am a multiple business owner and I will not recommend currys/pc to a single person. I will advise my friends/family and customers never to purchase anything from you as the customer service is terrible. Its not worth going through the stress and hassle. I was promised call back 3 times after putting in complaints, still not received a phone call. This is a micky mouse company and they definitely do not know how to treat customers. I will put my complaint on social media, on every platform, to express how I have been treated and how stressful it has been to get my freezer fixed or replaced. Once again appalling service, ITS THE WORST SERVICE I HAVE RECEIVED BY A COMPANY IN THE UK. I HAVE NOW BEEN WITH OUT MY FREEZER FOR 5 WEEKS AND and I have lost out on 2× £300 worth of freezer food. DO NOT USE THIS COMPANY, READ THEIR REVIEWS. I CAN'T BELIEVE THEY TREAT CUSTOMERS IN THIS WAY. THEY PROMISE CALLS BACKS AND NEVER CALL BACK. THEY ARE LIERS THEY NOT TRUSTWORTHY THEY ARE NOT PROFESSIONAL THEY ARE LEGITIMATE SCAMMERS DON'T BE SCAMMED LIKE US