UPDATE UPDATE UPDATE After a response from Currys I sent all the details of this to them, needless to say I’ve not received acknowledgment or a reply to my email! I did get a text from TEAMKNOWHOW yesterday saying they’d be in touch as soon as they have a delivery date, this was after receiving a Text from CurrysPCW to say my delivery would be today, 24/08/21 I received another Text from TEAMKNOWHOW last night to say my delivery would be here Today between 07.45 and 11.45 and I could track my order by following the link, I did this as soon as I got up this morning to see that the Status was “Contact Needed” I called the number to be told that my TV wasn’t getting delivered today as it was currently showing as “out of stock” Another day off work for no reason, that’s 3 in total now costing me the best part of £900 as being self employed I don’t get paid if I don’t work! Just when you think this company can’t get any worse they manage to sink even lower, I would urge anyone who wants good customer service and a reliable service to GO ELSEWHERE to get their product! I’ll be going to the store today to cancel my nearly £3000 order! Ross F Utter Incompetence I went in store a couple of weeks ago to order my new 85” TV and Sound Bar and was told that the “delivery date” would be Friday 20/08/21 I sold my 65” Curved TV on Thursday the 19th and took the day off work to accept my delivery on the Friday, imagine my amazement when they only delivered the Sound Bar! On phoning the “Customer Service” number (don’t laugh) I eventually got through to be told that the Store had forgotten to give the delivery guys my 85” TV - I know, it’s an easy thing to mislay. I was then told the earliest they could get it to me was Sunday 22nd, I had no choice but to accept this, I turned down an overtime shift to be at home and accept my new TV only to receive a text on Sunday morning to say my delivery was coming on Tuesday 24th Again, I phoned “Customer Service” to be told there was nothing to say my delivery would be here on Sunday and was then asked, who told me that it would be Sunday Delivery? Basically calling me a liar as there was no record of my call to them on the Friday! I’m now going to have to take another day off work if I want my TV and being self employed this is beginning to cost me a fortune! I’m seriously thinking about cancelling my whole order, getting them to pick up the Sound Bar and taking my business to a company where I might get better customer service! If I could give zero stars on this review, I would!