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Anonymous
Called in store was told would have to wait . Not a problem however when we did manage to get help from an advisor whist going over to the product in store they met someone they knew and started to talk to them in the middle of helping us. Was then told we couldn’t do finance for items we had to order but did this in another store and have since learnt you can . So was given the wrong advice . Was also told couldn’t order a product but on line says otherwise . To sum up advisor not interested more interested in talking to friends than offer a service . Gave wrong advice and lost sale due to this .Bury store. Manchester .Also rang up spoke to call centre about issues .Requested call back from manager but we are still waiting for call back .
3 years ago
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Currys has a 2.0 average rating from 3,444 reviews

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Alice, Customer Support

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