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Tracy Smith
Placed an order early september for delivery 14/9 took day off work had my door taken off for delivery to fit through..waited all day for a text for time slot..got to 5pm then tracked delivery ..wasnt even out for dispatch.so i ran currys takes about 10 mins to get through to speak to someone after listenening to loads of options ! Eventually speak to a very helpful person but was told my delivery wasnt booked in.i had the paperwork in front of me with delivery date !!!! The computer says nothing they can do just book me in again for another 2 weeks ! Cant speak to a manager..all working from home will be 24 to 48 hours for a call back..offered me £20 back but nothing else they can do for immediate delivery..ive emailed a complaint but double check you have a delivery due..the paperwork you get is useless if its not booked in but you wont know that unless it doesnt turn up...if the computer says no then nothing you can do ..poor poor service ..what makes me laugh is when you order you get sent a survey to answer..dont do it until your goods have been delivered on time
3 years ago
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Currys has a 2.0 average rating from 3,444 reviews

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