Tablet broke after 5months returned to the shop, assistant very abrubt and matter of fact, told would have to be returned to manufacturer and would take 3 weeks. Complained about her attitude. No notification of return after 28 days rang customer service twice and the went to store, said the tablet had been picked up by courier and the would ring when back in store. Visited store asking where tablet was they couldn't find it but said it had been repaired. Spoke to the manager saying we were within our rights to have a refund or replaced, his attitude was" It has been repaired within 28days and your not leaving this store with a new one". And blanked us. Rang CAB next day to check on our rights, rang back customer service was told a load of rubbish. I asked Customer Service to email the store what CAB had told me and that I would give them till the following Monday to come up with the repaired Tablet. Within minutes the store had rung me to say they had found the tablet under some boxers (Whatever) I asked to speak to the manager but was told he was busy. The issue with the tablet fixed returned is not an issue to me now it is the appalling Customer service. Infact I'm tempted to see the manager when I collect it and smash it up in front of him to make my point. Never again continue to buy online.