Purchased a White Knight Spin Dryer on 12th June 2015. After 3 weeks it started making an horrendous grinding noise. I intended to to take it back but suffered a slipped disc and was laid up for 4 weeks. Tried to phone the repair line 13 times! and was cut off each time after answering long tedious questions. Next step - email to customer services.. Sent 5 of those - just got automated responses - no phone call or human contact. Eventually put the dryer in the car and drove a round trip of 40 miles to my store. Manager said he couldn't do anything because his phones were "down" eh? Eventually got on to Currys repair agents who phoned me 4 times to ask what type of TUMBLE dryer it was. No one seemed to know what a SPIN dryer was. They booked appointment for engineer to call then cancelled it because they didn't have the parts for my TUMBLE Dryer !! Second appointment made for 2 days ago. Time off work (unpaid) waited in only to see engineer drive at top speed straight past my door, out of the village and disappear back to the motorway. I called the office to complain and they rebooked for next week (13th Oct) however this morning they called again to say they haven't got the part for my TUMBLE Dryer - and they might have to send an engineer to photograph the appliance. UNBELIEVABLE ! Wont be using Currys ever again - you get my vote for the worst after sales service in the UK. Congratulations.