ordered a cooker delivery was for Wednesday 14 th had the day off work waste of time as no delivery arrived , phoned customer service , it took 12 minuets for them to answer and then they were no help, tried their tracking service and could not find it on there ! phoned back and was given another number to ring who where supposed to deliver it, he had no order for us !phoned back and another 10 mins to answer , still no idea when this order was or when it would be delivered. Next day still no email as promised so on the phone again 16 mins before it was answered , had enough, told them to cancel the order. Went to another supplier with the same order and low and behold they had it in their warehouse and it was delivered two days later. Shocking customer service, and raised a complaint , which probably a waste of time . Look elsewhere , wish I had read these reviews