Item was stolen in transit and I instead received a bag of what I believe was gravel. Currys refused to accept any responsibility or refund me, saying the item had been packed and dispatched without issue and DPD had reported no issue with the parcel. They told me I should have refused delivery if I suspected something was wrong and had nothing to say when I asked how I was meant to know the item was missing from inside of a shipping bag before opening it. Payed via paypal and was able to open a claim where Currys after 4 weeks of arguing with them offered to refund me if I "returned the item" at my cost. It's bad enough I was asked to do this at my cost given the situation but when I queried their support about what they meant by returning the item and if they just wanted me to send back the box and bag of Gravel I was met with confusion saying that no refund had been authorised on the purchase. At this point I guess I'll just do what i was told and just send them back what I received so I fulfil my obligations to PayPal and once they refund me they can take it up with each other if there's been some kind of confusion or misunderstanding about my refund. Currys is one of the worst companies I have ever dealt with and I'd recommend anyone who's thinking about buying anything from them to go look up other reviews on the company and see just how bad they actually are if you ever a problem. I wish I had.