The deliverers/installers communications prior to the visit were poor - they attempted to call me twice on 2 consecutive minutes whilst I was otherwise engaged and then just turned up. Then, once they had brought the new washer into the house, they announced that they could not install it as the old machine was wired into a junction box and not plugged into a socket. I told them that I could get a socket put on within half an hour, and asked if they could return later in the day to complete the install, but they said I would have to call the Curry's customer service number to arrange this. I had the socket installed only 30 minutes after the deliverers left my home and they never came back, despite my calling Cust Svces several times throughout the morning and early afternoon. They said they could not contact the drivers or tell where they were. Eventually I called mid afternoon and was advised that they had now left my area - which contradicted the advice given previously - and I therefore had to start over again and arrange a new visit for 3 days later which, considering my wife was imminently going into hospital, was highly inconvenient. To add insult to injury, when the second visit occurred which, thankfully, went ahead without any issues, one of the installers informed me that there was no reason why the washer could not have been installed during the first visit, as they would have been happy to carry out the wiring themselves. All in all - a very unsatisfactory experience of poor communications, inconsistent advice and very unhelpful attitudes from all Currys personnel involved; all of which will disincline me ever to buy anything from Currys in the future, to advise family, friends and colleagues to do the same and to disseminate this review wherever I am able.