I have ordered 3 appliances from currys on line, washing machine, dishwasher, tumble dryer. The washing machine came broken, the drum was moving. Currys says is their policy to remove the screws that keep it in place while in the lorry, so this shows that they broke it while they moved it from the lorry to the house. Their customer service was so bad, and if you go to the store they are even worse. I was for hours on the phone to persuade them that I want to cancel all the order and I am using my rights by the law to return everything in 14days, because I am very dissatisfied. Finally they booked me a collection day for the 2 appliances (washing machine and dish washer because the 3rd was not delivered yet). The drivers came in and picked up only one and they left the other because it was not in their system, they called their manager and the manager said only one is on the system. So, they did not accept to pick up the other. They say we'll come tomorrow for the other. I ask why, you are here collect both of them, they said no. I call customer services again and the lady on the phone was chewing and I could not understand her. Finally we understood each other and she said it looks all cancelled, I asked what this means, she says all cancelled madam, and I say yes, all cancelled but what? the order, the collection, what is cancelled. And she hung up. I call again the customer services and after a while he finds the order, and he said yes only one collection was on the system (while I have a confirmation email for both to be collected). I ask to come and collect today the other one as well, he tried but said no I can arrange it for today, only for tomorrow. I ask who is going to compensate me for being another day off work because I have to wait you tomorrow as well. He says I am sorry, I say I do not accept the sorry I want to know who is going to compensate me for another day off work and the line drops. This is currys customer services. I DO NOT recommend you currys at all, choose anyone else, but not them, if you face a problem they will make you so upset as you cannot imagine, apart that they bring the appliances broken.