Bought a top of the range washing machine and paid to have it fitted and old machine taken away. Neither fitted nor old machine removed. Waited 15 mins in store to complain as manager of Hove store gave hard sell on insurance to new customer saying "customer satisfaction is my job"... then told me nothing he could do nothing as Curry's out-source deliveries.... "Not my problem".... Curry's flatter to deceive at point of sale and couldn't give a damn about anything after sale. Shocking. In future I will select product at local Currys store but then buy on line via John Lewis who have some sense of customer service.