Update: No response from Curry's emails request below. Parcel still hasn't been delivered and now the customer service is claiming internal issue for the delays (over 10 days now) as well as dismissing my right of cancellation and refund. (Consumer Rights act). I will put forward a complain with the Retail ADR as well as taking advice. I will revert here on the options you have as I can see other people in the same case.(failure from Curry's and customer agents lying on the delays and cause asking you to "trust" them as they cannot cancel your order...) BTW, Amazon delivered the same item next day... Don't think twice, make yourself a favour! Ordered a coffee machine for £500 and was sent a wrong item the next day. Called customer service who organised the collection the next day. HOWEVER they took another 8 days to deliver my item!!! They took 4 days to receive the item and check it before dispatching mine when it was their mistake! With other companies being more reliable I cannot recommend shopping with them. If you do not need customer service and the value of your item is irrelevant maybe but anything else search elsewhere!