Was lied to on multiple occasions today. I never recieved any delivery confirmation or tracking details. The first advisor told me yes it would be arriving and was out for delivery. The second said wait 48hrs then a few days. Which one is it?? After this, they told me it would be my job to go to the manufacturer for answers?? I'm sorry, but that is YOUR job. Not mine. Either way, we wasted bank holiday by staying in and have a very unhappy child who used his Xmas money to buy the monitor to play on today. Not mentioning our autistic child who was climbing the walls. I even paid for next day delivery and AFTER paying was not given this service. So, overall. I am absolutely fuming about the last wasted family day we could have had together. And utterly disappointed in all that has gone wrong and all the misguided information we have been given. I was even told I would have a manager call me and that never happened. (wasn't holding my breath) I have screen shots of key pieces of information told to me which wasn't delivered upon. Will we shop here again? Not a chance. Will I recommend to a friend or reletive? Not at all. I have spent hours sorting this out today with so much stress. Thanks for absolutely nothing.