We ordered an oven with Curry’s and were given a delivery date on the phone in 3 weeks time (10th Nov). We had heard nothing from them the morning we were expecting delivery and contacted them on web chat to be told that the delivery date was not today but a week later. The only reason we were given was that it may not have been in stock but we had picked this oven as we knew that there were plenty in stock. We still suspect that they just hadn’t booked our delivery on the system. We also had an online delivery that day arrive of lots of food we now couldn’t cook. This is when our terrible and farcical experience with Curry’s began. The man on web chat didn’t have the tools to help and he said that someone would phone us back in 24/48 hours. We also phoned Curry’s customer services. Again the lady did not have the tools to help and said that someone would phone us back in 24/48 hours. Nobody called us back. We raised a customer complaint number (CC000451359) on 21st Nov with the web chat and were again told that someone would phone us back, this time in 7 to 14 days. Nearly 2 months later we have heard nothing back from Curry’s. We are now more annoyed with the customer services just ignoring us than with the oven being late. We considered writing to them to tell them about our dreadful experience again but didn’t think Curry’s was even worth the cost of a second class stamp. I would never buy from Curry’s again and would recommend that anyone else avoids them. In future I shall buy from somewhere that values customers rather than just ignores them.