Very poor customer service. Went to pick up my TV to be told by the Manager that the item hadn’t arrived even though I had been sent a email that it had arrived. I tried to contact Customer Services only to reach a recorded message that told me go online to get help. I couldn’t leave a message as the message cut off abruptly. I contacted Curry’s online and was told that the TV had arrived at the Store. I asked them to check as I had visited the store and was told it wasn’t there. They checked and told me they would confirm by email and immediately got the email. I went back to the Store and went to the Manager and he was shocked to see this email but he said he would check but he was sure that tge TV hadn’t arrived. He sent someone to check this out and a couple of minutes later they came back to say it definitely hadn’t arrived. The Manager was raging and said that customer service didn’t know what they were talking about and where talking rubbish and that he was at the front of the shop to say that none of the orders had arrived. He apologised and told me to complain to customer services. I went back home and checked with the courier only to find that it had not been delivered and was still on route but couldn’t tell me where it was. I went back online and asked could I make a formal complaint and they said that they would take note of the complaint but I could get any reference of the complaint and who tge complaint would go too. They refused to give me any details of where the complaint was going too or how to contact them about it. I just couldn’t believe what they were saying. Two weeks later I am still waiting to hear from them about the complaint and I have no way of contacting them. I got the TV but I was not at all pleased with their customer service and certainly wouldn’t recommend them. They did offer me £20 compensation but I refused that as I felt that they should deal with my complaint not just throw money at it. I would say avoid like the plague unless you want to deal with lies and hassle